Blue Value - Support package generates increased reliability.

Blue Value support package generates increased reliability.

With its all encompassing Blue Value service and support package WP Haton ensures its clients have continuous, reliable machinery at their disposal. This client-oriented approach increases the added value of WP Haton´s machines. Reducing downtime at bakeries is one of WP Haton's primary objectives.

With Blue Value WP Haton increases efficiency of its machines, lengthens their lifecycles and reduces production costs. Similarly, bakers can also undertake preventative maintenance which in turn results in minimal shutdown times and prevents unpleasant surprises. Blue Value raises reliability to an even higher level.

Blue net via inlog A complete documentation centre is available to clients on the WP Haton website, via a personal log-in code. Technical queries can be made and answered, and (maintenance) manuals and specifications can be requested 24-7.

Blue shop WP Haton clients can order parts online via an Internet application. The web shop is open 24-7, and guarantees fast delivery.

Blue Box The Blue Box is a practical, plastic case filled with machine parts which combat wear-and-tear. The contents of the case varies per machine and is entirely attuned to the client's needs.

Blue control Using ICT connections WP Haton can explain machines included in its Blue Value network, and can assess their performance. Faults can be evaluated remotely, which often results in quick solutions without an engineer having to be sent out.

Blue cam Machine evaluation can also occur visually within the Blue Value concept via a webcam. An expert can assess a machine's condition remotely and can find solutions to the fault as well as provide servicing and programming tips.

Customized maintenance contracts To provide clients with a bespoke maintenance package WP Haton has introduced a five stage package. This allows clients to opt for a service level which matches their unique needs.

Helpdesk A telephone helpdesk is available to clients. This helpdesk is manned 24-7 to provide professional support.

Contact

Tel: +31 (0)77-3071860
Fax: +31 (0)77-3088399
E-mail: service@wp-haton.com